Privacy Policy

Last updated: 10 October 2026

1. About Qwik Menu

Qwik Menu provides digital menus, restaurant management tools, QR-code access and optional ordering, payment, review and notification features through https://qwikmenu.us. This policy explains how information is handled when you browse our website, operate a restaurant account or use a participating restaurant's menu.

For privacy questions or requests, email hello@qwikmenu.us with the subject “Privacy request”.

2. Restaurants and their guests

Qwik Menu manages information needed to run its own website, accounts, subscriptions, support and security. Restaurants decide how they use guest information collected through their menus and enabled features. We process restaurant information to provide those services. A restaurant's own privacy practices also apply to its customer relationship with you.

Contact the restaurant about its use of your order, bill or feedback. You may also contact Qwik Menu for help identifying the relevant restaurant or making a request about information held in our service.

3. Information you provide

Account and business information: names, email addresses, login credentials, restaurant contact details, locations, staff access, account settings and subscription records. Restaurant owners may upload menus, prices, photos, videos, logos and other business content for publication.

Guest information: depending on the features you choose, this may include your name, mobile number, email address, selected items, quantities, variants, order instructions, order type, branch, table and shared-cart session. Browsing a menu does not require creating a restaurant administrator account.

Payments and reviews: we handle information needed to identify a bill or payment, its amount, currency, status and transaction reference. Guest reviews may include service, food and overall ratings, suggestions and the associated payment or location reference.

Communications: information you send in support requests, enquiries or other correspondence. Avoid including passwords, verification codes, full card details or unnecessary sensitive information in messages, reviews or order notes.

4. Information collected through the service

Our servers and service providers may process technical information such as IP address, browser details, request times, requested pages, errors and security events to deliver and protect the service.

Restaurant menu statistics record visits, the restaurant and date, and a derived visitor identifier. A first-party visitor cookie, dm-visitor, lasts up to one day and helps distinguish repeat visits. This identifier is separate from Google Analytics and is used to present menu visit counts to the restaurant.

5. Cookies, browser storage and Google Analytics

Cookies and similar storage support sign-in, request security, preferences and features you use. Browser storage may remember cart contents, shared-table participation, dismissed announcements and installation prompts. Clearing it can reset these features or sign you out.

With your permission, Qwik Menu uses Google Analytics on selected public website pages to understand visits and improve the website. Google may process browser and device information, online identifiers and technical connection information. Our implementation removes query strings and fragments from page URLs sent to Analytics, limits referrer information to its origin, and disables advertising personalization and Google signals.

Google Analytics is not enabled by our integration on account, administrator, restaurant menu, renewal or payment pages. Its optional enhanced measurement is disabled. These limits do not prevent the technical processing necessary for those services to operate.

Choose “Decline” or “Allow analytics” in the website notice. You can change your choice through “Analytics preferences” on eligible public pages. Your choice is remembered in browser storage for up to 180 days. Declining does not prevent use of the website. Withdrawing permission stops further Analytics collection through this integration; it does not automatically delete information already received by Google. Google describes its practices at https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites.

6. How information is used

We use information to create and secure accounts; publish and manage restaurant menus; maintain carts and table sessions; route order requests; connect restaurant integrations; display bills and payment status; provide reviews and notifications; manage subscriptions and renewal reminders; answer enquiries; investigate faults or misuse; and maintain business records.

Where applicable law requires a legal basis, processing may be necessary to provide a requested service or perform a contract, meet legal obligations, pursue legitimate interests such as security and support, or act on consent where required. Optional Google Analytics relies on your choice described above.

7. Who receives information

The relevant restaurant and its authorised staff can access information needed to manage their menus, guest requests, tables, bills and feedback. Shared-table cart participants can see information made available within that session, including shared selections. Share table links only with intended participants.

Providers supporting hosting, databases, email delivery, notifications, payments and enabled integrations process information needed for those functions. Square receives information necessary for connected menus, orders and payments when that integration is used. If you choose to share an order through WhatsApp, the order message is sent to the selected recipient through that service.

Payment card entry is handled through the payment provider's payment components. Qwik Menu does not ask you to send full card details or security codes to support. Payment providers and other external services also apply their own privacy notices.

Information may be disclosed when required by law, to respond to valid legal requests, protect people or the service, investigate misuse or resolve disputes. If ownership or operation of the business changes, information may be transferred as part of that transaction, subject to applicable safeguards and notice requirements.

8. Notifications and service emails

Browser push notifications require the permission provided through your browser. You can disable that permission in browser settings. Restaurant offers depend on the restaurant and features you subscribe to. Account, security, billing and renewal messages support the service and are separate from optional marketing messages. Contact hello@qwikmenu.us if you need help managing communications.

9. Storage, retention and security

Information may be processed in India and in other countries where our hosting and service providers operate. Privacy laws may differ between countries. Where applicable law requires safeguards for international transfers, those requirements apply to the transfer.

We retain information for as long as needed for the purpose for which it was collected, including providing services, maintaining necessary billing and business records, resolving disputes and protecting against misuse. Retention depends on the type of record and applicable requirements. Backups may retain earlier copies until replaced through the backup process. Closing an account or clearing your browser does not necessarily remove all server records immediately.

We use access controls and other technical measures to protect information. No internet service or storage system can guarantee complete security. Keep your login and renewal links private and notify us if you suspect unauthorised access.

10. Your choices and privacy requests

You can use available account controls to update information and use your browser settings to manage storage and notification permissions. Depending on applicable law, you may have rights to access, correct, delete or receive a copy of personal information, restrict or object to certain processing, withdraw consent, or complain to a relevant authority.

Email hello@qwikmenu.us to make a request, identifying the account or restaurant involved and the information concerned. We may ask for enough information to verify your identity or authority. Please do not send passwords, card details or identity documents unless a suitable verification process is agreed. Requests are handled subject to applicable law and legitimate retention requirements. We may refer restaurant-controlled requests to the relevant restaurant.

11. Children

Restaurant administrator accounts are intended for adults authorised to represent a business. Qwik Menu is not designed to solicit personal information from children. If you believe a child has provided information that should be removed, contact us with the relevant details so we can investigate and take appropriate action.

12. External links and policy updates

Restaurant pages and our website may link to other services. Review the privacy information of those services before providing personal information; this policy does not describe their independent practices.

We may update this policy as our services or data practices change. The current version will appear on this page with its updated date. Where required, we will provide additional notice or seek consent for relevant changes.